To request Integration Services team to develop your API, use the Interface Request form on the ServiceNow Employee Self Help Page at https://ucsf.service-now.com/ess/home.do
To access the form:
1. Go to the ServiceNow Employee Self Help Page at https://ucsf.service-now.com/ess/home.do
2. Select the Consulting And Development option in the Order Specific IT Services section
3. Click on "Interface Request" and the form will be displayed
4. Select Enterprise Service Bus (ESB)/API Manager as the request type
Notes on completing the form:
- Required fields are indicated with a red asterisk.
- Requester Name and Technical Contact will default to the name of the user who initiated the Interface Request form (but can be changed as needed)
- Attachments can be added by clicking the paperclip icon in the top right of the Interface Request form or by clicking "Add Attachment" at the bottom of the Interface Request form.
- Once the form has been completed, the user should click "Order Now" at the bottom of the Interface Request form.
What happens next?
- An acknowledgement page will be displayed with the RITM number.
- An e-mail will be sent to the requester from ServiceNow with the RITM number.
- An e-mail will also be sent to the Integration Services team and they will respond to the request.